Questions about my IP address

As a standard MyOwn Tel customers are set up on Carrier-Grade NAT (CGNAT, also known as large-scale NAT). This is a method used by Internet Service Providers to share a single public IP address among multiple services. Instead of having a unique public IP address, your modem or router will receive a private IP address. Our network will then translate this private IP address into a shared public address, allowing you to access the Internet.


Why does MyOwn Tel use CGNAT?

As more people connect to the internet, the demand for public IP addresses is rapidly increasing while the available supply is running out. To manage this, MyOwn Tel implements CGNAT, which allows us to maximize the use of our limited IPv4 address pool by sharing a single public IP address among multiple customers.

Additionally, CGNAT brings an extra layer of network security while keeping costs down.


How does this affect me?

For the most part, you won't realize that you're using CGNAT as things will generally function as usual.


What are some things that may not work with CGNAT?

Some things require NAT and its features to function properly. This includes services like connecting directly to an IP or setting up port forwarding. It applies to various scenarios, such as:

  • Servers: Web servers, email servers, file servers, and more.
  • Home Systems: Security cameras, home automation, printers, and such.
  • Remote Access: Accessing computers or devices remotely.

If you have any concerns about these things, feel free to reach out to our support team for a chat. We're here to help and answer any questions you may have.


What if I don't want to be on CGNAT?

If you would prefer not to use CGNAT, kindly get in touch with our Sales Support team to arrange a Static IP for your service. It's important to note that this option may involve additional costs.


What about IPv6?

We're currently working on making IPv6 available. However, it's still a work in progress and not quite ready just yet. We understand how important IPv6 is for modern network infrastructure, and we're working hard to get it up and running ASAP.

We apologize for any inconvenience caused by the delay, but please hang tight!

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