1. MyOwn Tel
  2. Customer Portal
  3. Getting Started

Services Overview

When you login to the Customer Portal, you will be greeted by an overview of your active services (marked as Active), and services waiting to be connected (marked as Provisioning).

3.2 Services.png

For your convenience, the Customer Portal offers a range of filtering and sorting options.

Service Filtering

To filter by Service Type:

  1. Click Service Type
  2. Select the Service Type(s) you wish to see

4.1. Filter by service type.png

To filter by Service Status:

  1. Click Service Status
  2. Select the Service Status(s) you wish to see

4.2. Filter by Service Status.png

Service Grouping & Sorting

You can group services a number of ways:

  • Parent: Groups services by Parent shows Parent services grouped with any Sub/Subordinate services
  • Type (Default): Groups services by Service Type.
  • Department: Groups services by friendly Department name you can set (this will also be shown on your invoices for easy reference).
  • Status: Groups services by the connection status - such as Active or Provisioning.

4.3. Grouping.png

Whereas Sorting is a more simple choice between A-Z and Z-A.

4.4. Sorting.png

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