Use VDSL2 authentication for the following service technology types:
- Fibre to the Node (FTTN)
- Fibre to the Building (FTTB)
If your router is plugged in via a cable into a telephone socket.
If you aren't sure which technology type your service uses, please contact us for further support.
1. Once you're on the Internet Setup page, you will see a list of fields. The field's values should be as follows:
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L2 Interface Type: VDSL
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Internet Connection Type: Select PPPoE from the dropdown list
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Username: Enter the Username you received in the 'Service Credentials' email
-
Password: Enter the Password you received in the 'Service Credentials' email in both the Password and Confirm Password fields.
Optional setting - Please refer to your 'Service Credentials' email if you require this:
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VLAN ID: Tick to Enable
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VLAN ID (1-4094): Enter 100
**See the bottom of this guide on what it will look like if you have the VLAN ID enabled.
If you haven't yet received the 'Service Credentials' email, please contact us ASAP.
Connecting to your TP-Link VX230v / AX1800
2. If you have the VLAN ID enabled, it will look like the one below.