Can I request a Payment Extension?

Our staff are here to help if in the event you need to request an extension on your bill. Please kindly contact our team in advance of the due date listed on your invoice to allow us to intercept reminders and late payment fees. 


Please contact our team via the Support Centre or call us on 133002 Monday - Friday 9am - 4pm AEST


To find out more about our hardship policy, please click here.

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