Can I setup a Payment Plan?

Our staff are trained to be understanding of your individual circumstances so that an acceptable
arrangement can be made for both of us. Please remember that it is best to contact us as soon as
you believe you are experiencing difficulty in paying your bill in full, it will give you the best opportunity to manage your bills. Depending on your circumstances a payment arrangement may make available to you the ability to have late fees waived, an alternative plan offered, and deferred payments.


Please contact our team via the Support Centre or call us on 133002 Monday - Friday 9am - 4pm AEST


To find out more about our hardship policy, please click here.

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