Use WAN authentication for the following service technology types:
- Hybrid Fibre-Coaxial (HFC)
- Fibre to the Curb (FTTC)
- Fibre to the Premises (FTTP)
- Fibre to the Home (FTTH)
- Fixed Wireless (FWAS)
If your router is plugged in via a cable to a hand-off device (the nbn / OptiComm / LBNCo 'modem' on your wall)
If you aren't sure which technology type your service uses, please contact us for further support.
Entering Credentials for WAN Services
- Under Advanced Settings and select WAN
- Click Dual WAN tab (skip to step 2 for RT-AC68U)
- Set Primary WAN to: Ethernet WAN | LAN Port 4 Note: (this will be the port that you need to connect your WAN Network cable into)
- Click Apply
- Click the Internet Connection tab
- Set each field's values as follows:
- WAN Connection type: Select PPPoE from the dropdown list
- Enable WAN: YES.
- Enter the following:
- Username: Enter the Username you received in the 'Service Credentials' email
- Password: Enter the Password you received in the 'Service Credentials' email in both the Password and Confirm Password fields.
- Enter the following:
- Optional setting - Please refer to your 'Service Credentials' email if you require this:
- VLAN ID: Tick to Enable
- VLAN ID (1-4094): Enter 100
If you haven't yet received the 'Service Credentials' email, please contact us ASAP.
- Click OK.