| Service Class |
Description |
| Service Class 0 |
- Your premises is in the footprint of the Fibre Network (FTTP)
- Additional infrastructure is still required before MyOwn Tel can order a service
|
| Service Class 1 |
- Your premises is in the footprint of the Fibre Network (FTTP)
- There is still some physical fibre cabling that needs to be done
- You can order a service and we will organise a technician visit
|
| Service Class 2 |
- Your premises is in the footprint of the Fibre Network (FTTP)
- There is a physical connection in place, but the nbn box (NTD) is not installed
- You can order a service and we will organise a technician visit
|
| Service Class 3 |
- Your premises is in the footprint of the Fibre Network (FTTP)
- There is a physical connection in place and the nbn box (NTD) is installed and receiving mains power
- You can order a service for remote activation
|
| Service Class 4 |
- Your premises is in the footprint of the Wireless Network but the wireless tower is not yet operational
|
| Service Class 5 |
- Your premises is in the footprint of the Wireless Network and the wireless tower is operational
- Additional hardware is required, such as antenna and NTD
- You can order a service and we will organise a technician visit
|
| Service Class 6 |
- Your premises is in the footprint of the Wireless Network and the wireless tower is operational
- The antenna and NTD are in place
- You can order a service for remote activation
|
| Service Class 7-9 |
- These relate to Satellite service types, which are not available from MyOwn Tel
|
| Service Class 10 |
- Your premises will be serviceable by Copper for FTTN/FTTB, but is not yet ready
|
| Service Class 11 |
- Your premises is serviceable by Copper for FTTN/FTTB, however additional infrastructure work is required by nbn co
- You'll need to make sure internal cabling and conduit is in place as nbn technicians will only run a physical cable to the premises
- In the case of FTTB, nbn will need access to the communications room, and an internal copper line must be available from there into your apartment
|
| Service Class 12 |
- Your premises is serviceable by FTTN/FTTB and can be activated
- A technician will perform jumpering work at the node to get the service working, they will not attend your premises
|
| Service Class 13 |
- Your premises is serviceable by FTTN/FTTB and the jumpering is complete
- You can order a service and we will connect it remotely
|
| Service Class 20 |
- Your premises will be serviceable by HFC but is not yet ready
|
| Service Class 21 |
- Your premises is serviceable by HFC but requires a lead-in or NTD
- You can order a service and we will organise a technician visit
|
| Service Class 22 |
- Your premises is serviceable by HFC, has a lead-in, but requires a wall-plate or NTD
- You can order a service and we will organise a technician visit
|
| Service Class 23 |
- Your premises is serviceable by HFC, has a lead-in and wall-plate, but still requires an NTD
- You can order a service and we will organise a technician visit
|
| Service Class 24 |
- Your premises is serviceable by HFC and you can now order a service for remote connection
|
| Service Class 30 |
- Your area will be serviceable by FTTC but is not yet ready
|
| Service Class 31 |
- Your premises is serviceable by FTTC but requires a lead-in
- You can order a service and we will organise a technician visit
|
| Service Class 32 |
- Your premises is serviceable by FTTC and has a lead-in but is still not connected
- You can order a service and we will organise a technician visit
|
| Service Class 33 |
- Your premises is serviceable by FTTC and is connected to the network, but a NDC (nbn box) is still required
- You can order a service and we will organise an nbn box
|
| Service Class 34 |
- Your premises is serviceable by FTTC and is ready for connection
- You can order a service and we will remotely connect you
|