Configuring Your D-Link AC-1300 / DIR-853 - WAN

Use EWAN authentication for the following service technology types:

- Hybrid Fibre-Coaxial (HFC)
- Fibre to the Curb (FTTC)
- Fibre to the Premises (FTTP)
- Fibre to the Home (FTTH)
- Fixed Wireless (FW)

If your router is plugged in via a cable to a hand-off device (the nbn / OptiComm / LBNCo 'modem' on your wall)

If you aren't sure which technology type your service uses, please contact us for further support.

1. Connect to the device

  1. Via WiFi
    1. Using your wireless device (e.g. computer), search for available wireless networks and select the network called D-Link xxxx

      • You can also select the network dlink-XXXXXX-5G if you wish to connect to 5GHz network which offers faster Wi-Fi speed (if your device supports it)
    2. Enter the Security Key/Password

      • By default, the password can be found printed on the barcode sticker on the underside of the device, click ‘connect’ or ‘join’
  2. Via Cable
    1. Once the device is connected successfully to power you can easily connect an Ethernet cable from the device to the Ethernet port of your computer or laptop.
      • Please note, if using a Macbook or iMac you will need a Thunderbolt to Ethernet adapter to connect via this method

2. Accessing the device

Once you’ve successfully connected to the network via WiFi or Ethernet cable, you will be able to access the device via

3. Accessing the Administration Portal

1. After following the steps above, you should be taken to the login screen:

2. Enter the Password and Security Code and click ‘Log in’

  • The device's access credentials will always be listed under the router on the sticker.

3. Click on the Settings tab then the Internet option

4. Entering Credentials for EWAN Services

1. Once you're on the Internet page you will be on the IPv4 page by default. 

Change each field's values as follows:

  • My Internet Connection is: Select PPPoE from the dropdown list
  • Username: Enter the Username you received in the 'Service Credentials' email
  • Password: Enter the Password you received in the 'Service Credentials' email in both the Password and Confirm Password fields.

If you haven't yet received the 'Service Credentials' email, please contact us ASAP.

If required click on the Advanced Settings option on the right-hand side for more options.

Optional setting - Please refer to your 'Service Credentials' email if you require this:

If your connection requires a VLAN ID click on the VLAN option located at the top next to IPv6. Then change each field's values as follows:

  • Status: Click to Enable
  • Internet VLAN ID: Enter 100

2. When you've entered the above details, leave all other settings at their default values and click the Save button at the top to complete the configuration.

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